How it works
Twelve steps, and you can check every one of them.
This is the whole process, including the parts most vendors leave out: what happens when the file is new, what happens when Tuotix is unsure, and what happens when it gets something wrong.
The dividing line
AI interprets documents. Deterministic validation and financial rules decide money.
Steps 03 and 05 are the interpretation layer. Steps 07, 08 and 09 are the decision layer. They never swap roles.
The twelve steps
Select one retailer and a period
You pick the retailer that costs you the most argument and a 30–60 day deduction window. Nothing else is in scope, so nothing else has to be prepared.
System
Upload the files you already have
Remittances, invoices, delivery evidence, exports, the agreement. Whatever exists. Missing documents are listed rather than assumed.
System
Tuotix identifies and reads them
Each file is classified, attributed to a counterparty and period, and read. A file that cannot be read is flagged as unreadable with the reason.
AI interprets
Known formats are reused
If this retailer's remittance layout has been read before, the saved reading skill is applied. No question you have already answered is asked again.
System
New formats are interpreted, then validated
For an unfamiliar layout, the interpretation is proposed and then tested arithmetically before it is trusted. If a field is genuinely ambiguous, you get one focused question.
AI interprets
Deductions become claims
Every deduction line becomes a claim with an amount, a currency, a stated retailer basis and a dispute deadline read from the agreement.
System
Evidence is matched to each claim
Invoice, despatch, POD and goods-receipt records are linked through party identity, quantity, unit of measure and delivery window.
Rules decide
Rules test the claim
Deterministic financial rules compare the retailer's basis against the evidence and produce one of three outcomes: supported recovery, valid deduction, or insufficient evidence.
Rules decide
Uncertainty goes to Needs Attention
If a required document is missing or a unit conversion is unevidenced, the affected money is held out of the supported total and shown with what would resolve it.
Rules decide
Supported claims get a dossier
A one-page evidence dossier with marked appendix pages, in evidence-bounded language, ready to send to the retailer without editing.
System
The dispute outcome is tracked
Submitted, approved, rejected, paid — recorded as separate facts with dates. Approved is never shown as paid.
You decide
The system learns
The reading skill is saved or versioned for your tenant. The outcome is recorded so recurring patterns become visible over time.
System
When Tuotix is wrong
The correction loop is part of the product, not an apology for it.
A misread value is reported in one action from the claim. The claim is re-evaluated against the corrected fact, the reading skill is updated, and any dossier already issued is superseded with the reason stated — so a retailer holding v1 can be told precisely what changed.
Report the misread value
One action from the claim, on the fact itself
The source is reopened at that location
You confirm what the document actually says
The claim is re-evaluated
Rules run again against the corrected fact
The reading skill is updated
Versioned, so past claims stay explainable
Issued dossiers are superseded
v2 with a stated reason, never a silent edit
Run it on one retailer period and check the reasoning yourself.
One retailer, 30–60 days, the documents you already have. You will see what is supported, what is not, and exactly why.